Meet Norris Yang: A Global Visionary and Master Mediation Trainer

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When you learn from Norris Yang, you are learning from a globally recognized pioneer in the field of dispute resolution. Consistently acknowledged by Who’s Who Legal as one of the exclusive “Thought Leaders Global Elite 2025 – Commercial Mediation,” Norris is a true luminary. He holds the prestigious distinction of being the first Asian Certified Mediator by the International Mediation Institute (The Hague) and the first Hong Kong lawyer named a “Distinguished International Neutral” by the CPR Institute (New York).

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As a trainer, Norris brings an unparalleled wealth of real-world experience into the classroom. Since 2009, he has personally designed and delivered dozens of accredited 40-hour mediation courses across Hong Kong, Mainland China, and Macau, shaping the next generation of top-tier mediators. His dynamic teaching extends to prestigious academic institutions, serving as a Visiting Professor at Peking University and an Adjunct Assistant Professor at the Chinese University of Hong Kong. To date, he has successfully trained thousands of professionals—from senior government officials and lawyers to doctors and corporate executives.

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What truly sets Norris apart as an elite educator is his multidisciplinary brilliance and cultural agility. With a diverse background spanning science, computing, business, and international commercial law, he effortlessly bridges complex subject matters. Fluent in English, Cantonese, Putonghua, and Shanghainese, Norris seamlessly navigates different cultures and communication styles, ensuring his training resonates deeply with every participant.

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Norris doesn’t just teach mediation; he lives it. As a star mediator who has resolved multi-billion-dollar international disputes, he equips his students with battle-tested strategies, facilitative skills, and profound insights. Training under Norris Yang is more than just fulfilling an accreditation requirement—it is a transformative opportunity to be mentored by one of the absolute best in the world.

Dr. Helena S. Y. Yuen, JP, is a solicitor, an accredited general and family mediator, and a mediation trainer with more than four decades of professional experience in law, conflict resolution, and family healing. She holds an LL.B. from the London School of Economics and a PhD from the University of Hong Kong, where her research focused on the mediation process. She also earned a Master's degree in Transpersonal Psychology in the United States and received advanced training in family therapy, couple counselling, and solution‑focused brief therapy internationally.

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Dr. Yuen has handled thousands of mediations across family, probate, workplace, and commercial disputes and has served as an accredited mediator, assessor, and supervisor with major professional bodies in Hong Kong. She has served as a panel mediator for the Family Court, the Legal Aid Department, the Lands Tribunal, and the Judiciary mediation schemes, contributing significantly to the development of mediation practice in the region.

A pioneer in mediation training since 1997, Dr. Yuen has developed and delivered accredited mediation programs for universities, professional institutions, government agencies, and community groups. She has served as an Adjunct Assistant Professor at the University of Hong Kong, teaching 'Buddhist Mediation' and has spoken at international conferences and published extensively on family mediation, cross-border family issues, and integrative conflict resolution.

Dr. Yuen is the Founder and Director of the Conflict Resolution Centre in Hong Kong, established to promote harmony by integrating legal insight, therapeutic understanding, and contemplative wisdom. Her work bridges Western mediation practice with Eastern philosophical traditions, particularly Buddhist principles of compassion, mindfulness, and non‑attachment, offering pathways to heal relationships and restore inner peace.

Appointed Justice of the Peace in recognition of her public service, Dr. Yuen has served on numerous governmental and professional committees focused on mental health, policing oversight, rehabilitation, and alternative dispute resolution. Through teaching, writing, and community engagement, she continues to advance mediation as a transformative practice for individuals, families, and society.

Solicitor · Accredited Mediator · Mediation Trainer · Accreditation Assessor

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Josephine Ma brings together extensive mediation practice, legal expertise and a thoughtful understanding of people and conflict. A Hong Kong practising solicitor since 1995 and an accredited mediator since 2004, she has over two decades of experience in family, commercial, family business, inheritance and cross-border disputes. She is an Accredited Family Mediation Supervisor and Vice Chairperson of the Hong Kong Mediation Council.

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As one of the trainers, Josephine draws on her experience as a practitioner, educator and accreditation assessor to help participants connect mediation theory with practice. She has trained more than 1,000 professionals across Hong Kong, Macao and Mainland China in mediation and negotiation. She also teaches mediator accreditation courses and serves as an Adjunct Associate Professor, bringing both practical expertise and an academic perspective to her training.

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Josephine has assessed candidates for general mediator accreditation since 2010, serving as an assessor for the Hong Kong International Arbitration Centre and the Law Society of Hong Kong from 2010 to 2013, and for the Hong Kong Mediation Accreditation Association Limited (HKMAAL) since 2013. This experience gives her a thorough understanding of accreditation requirements and the practical competencies that effective mediators need. Her teaching helps participants appreciate not only how mediation skills are assessed, but also how to apply them with sound judgement in complex, real-world situations.

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With master’s degrees in law, Buddhist studies, and family counselling and family education, Josephine brings an interdisciplinary perspective to her teaching. Her approach combines professional rigour with sensitivity to the relational and emotional dimensions of disputes. Through practical exercises, reflective discussion and insights from her mediation practice, she helps participants strengthen their skills, build confidence and develop a flexible, thoughtful approach to resolving conflict.

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Guided by her belief that “Mediation is a lifestyle,” Josephine is committed to creating a supportive, engaging learning environment—helping aspiring mediators prepare for accreditation and equipping professionals to bring constructive dialogue into their work and everyday lives.

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